By Asif Rashid Library Assistant Bradford College Library , Sept 2020
Due to the COVID-19 outbreak, most of us are working differently to the way we usually would. At Bradford college Library , both of our library sites (Hockney Library and Trinity Green) have closed since March 2020 and we are providing online library services from home to the students and staff. Working from home is both a challenge and an opportunity.
At first it took us a few days to get comfortable into a new environment as it was a totally different scenario to previously working face to face with people and now working virtually.
Keeping in touch
Our library team has a video call every Wednesday via Microsoft Teams so that we can see each other. The library manager gives general updates from the Library management side and every member of the team shares what they are working on. This is really helpful because it enables us to communicate effectively and work together despite being apart. Working from home can also feel isolating so it’s nice to have this weekly catch up. The most interesting thing was a weekly Quiz mainly presented by David and Ashley. These quizzes were really interesting and increased our general knowledge.
Learning new techniques
Another good thing was a regular allocation of work from Librarians to us. We learnt new techniques for researching and finding information by using the online catalogue and different websites such as Coutts Oasis etc. Another good thing I liked was that our Library manager mentioned that she would try to provide everyone in the team to learn and work equally on various online courses such as the Equality and Diversity course. The college training day in July was really useful and helped us in our professional development.
Interesting online courses
College as a whole organisation was really helpful in encouraging and providing of personal and professional development opportunities. Free courses on college skills academy not only provided the training and basic knowledge about personal and professional development but also these courses are beneficial in future while working at college or in daily life. For instance, a course on how to work with difficult people was quite interesting and I would recommend it to everyone in our team. The main points I learnt when you are a manager or executive or any member of team dealing with a difficult person you should listen the point of view of other person without bringing your personal ego into the matter. Also among three methods such as assertiveness, passiveness and aggressiveness described in this course, only assertiveness works good in most of the situations.
Encouragement from Christopher Thornton, Lakshmi Banner and Emma Luby was very helpful. They kept our morale high and we survived through this time and at the end I must say we are a good time and everyone in the team is so nice and helpful.